SIW can gather software information like product keys, serial numbers, AV Codecs, services, processes etc. It can create a report file in many popular formats like HTML, XML, TXT etc. It comes as home edition and technician edition. SIW technician’s version is a portable utility which can be run from USB to analyze and gather all the detailed information of the system. File database can help to find out the suspicious files. 
Get details about tasks, processes services, drivers and opened files. It is an award-winning software which can explore the internal system and processes running on the computer. It is also a free software tool to get the detailed system information. Or search in the search bar and select the option View Reliability Monitor. To open it either go to Control Panel -> System & Security -> Security & maintenance -> Reliability Monitor. Actually it is a Reliability Monitor History, which show a timeline of history of events and errors occurred in the system. This tool is available since Windows vista but very few people know about this tool. Windows 10 has an inbuilt tool named as Reliability monitor history. How to run: Unzip the SysinternalsSuite.zip file and then run autorun.exe file from the extracted folder to start the Sysinternals Suite. Process explorer and other useful tools like Autoruns, PsTools, desktops etc are bundled with this. So it includes all the utilities which can help to troubleshoot a PC. Sysinternals suite is collection of diagnostic and troubleshooting utilities provided by Microsoft for Free. How to run: Unzip the ProcessExplorer.zip file and then run procexp.exe file from the extracted folder to start the ProcessExplorer. If you need information that what file or folder is using a process then this tool is very helpful. It is useful to track the DLL version problems or handle leaks. It can help to find out the files and directory opened by a program. Process Explorer is a small utility available for free. These tools are useful in diagnosing a PC to find out the exact issue. Best technicians tools to diagnose a computerīelow are some tools which technicians use to troubleshoot the windows PC. These tools are useful for Onsite technicians as well as for Remote computer technicians to gather the system information. This is very helpful specially in hardware and drivers related issues. 
After getting the detailed information we can diagnose any issue in less time. To diagnose an issue properly first of all we need to gather the system information. Troubleshooting or repairing a computer is not always easy task for technicians.
And computer errors and problems are also very common. In short, we can say that Computers become the necessity of our daily life, Though smartphones are trying to replace computers, but still computers are equally important. Computer is an essential thing for Businesses but it is as important to the home users as well.
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